Terms and Conditions
Effective date: 29 October 2026
1. Introduction
These Terms and Conditions govern the use of services provided by Kypaa (Pty) Ltd (“Kypaa”, “we”, “us”, or “our”). By engaging our services, you (“Client”) agree to be bound by these Terms.
2. Services
Kypaa provides business growth consultancy, AI automation (including AI Receptionists), marketing, and legal consulting. The specific scope of services will be outlined in a Service Level Agreement (SLA) or specific project proposal provided to the Client.
3. Fees and Payment
AI Receptionist services are billed on a monthly subscription basis, alongside a once-off setup fee. Payments are processed securely via our designated third-party payment gateways. Subscriptions renew automatically unless cancelled in accordance with our Cancellation Policy. Kypaa reserves the right to adjust pricing with 30 days’ written notice to the Client.
4. Client Obligations
The Client agrees to provide accurate information, timely access to necessary systems (e.g., CRM access, call routing details), and cooperate with Kypaa to enable the delivery of services.
5. Limitation of Liability
While we strive for excellence, Kypaa does not guarantee specific revenue increases or lead conversions. In no event shall Kypaa be liable for indirect, incidental, or consequential damages arising from the use of our services.
6. Intellectual Property
All strategies, AI voice models, code, and creative assets developed by Kypaa remain our intellectual property unless expressly transferred in writing.
Kypaa (Pty) Ltd
Registration Number: 2026/633005/07